Zero-Storage Principle
Superatom NEVER stores your business data. All processing is ephemeral.
What IS Stored
What is NOT Stored
- Raw business data
- Query results
- Exported files
- Customer PII from sources
Encryption
Data Lifecycle
1
Query Received
User asks a question
2
Data Retrieved
Query executes against source
3
Processing
AI analyzes results in memory
4
Response Sent
Visualization streamed to user
5
Cleanup
All temporary data deleted
What the LLM Receives
The LLM is called as a stateless inference service. Each request is constructed from scratch, and no state persists between calls.Sent to the LLM
Never Sent to the LLM
Customer data, queries, and knowledge nodes are never used to train or fine-tune AI models. The LLM provider receives stateless inference requests only.
Air-Gapped Deployment
For environments that cannot make any external calls, Superatom supports self-hosted LLM deployment using open-source or licensed models running within the customer’s network. In this configuration:- Zero data leaves the network perimeter
- All AI inference runs on-premise
- Usage telemetry can be disabled
- The platform operates completely independently
Network Security
- Deploy within the customer’s network
- No public database exposure
- TLS 1.3 for all connections
- No inbound ports required
- Connection severable instantly
- All outbound traffic can be proxied
Network & Data Flow
Full details on outbound traffic, what stays in-network, and air-gapped deployment