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The Chat Agent is Superatom’s primary interface—where users ask questions in plain English and receive instant, visual answers.
Chat Agent with Customer Segmentation Analysis

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Managing Chat Agents

View and create chat agents from the Chat Agents page:
Chat Agents List

Chat agents list — create and manage chat agents

Edit Chat Agent

Edit chat agent settings and manage permissions

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How It Works

1

Ask in Natural Language

Type your question exactly as you’d ask a colleague: “What were our top products last quarter?”
2

AI Understands Intent

Superatom classifies your intent, extracts entities, and applies tribal knowledge for context.
3

Query Generated & Executed

SQL is automatically generated and run against your connected data sources.
4

Visualization Selected

The AI selects the optimal visualization from 16+ component types based on your data.
5

Response Streamed

Results appear in real-time with interactive charts, follow-up suggestions, and the underlying query.

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Features

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Natural Language Queries

Ask questions the way you think:

Simple Questions

  • “What were sales last month?”
  • “Show me inventory levels”
  • “How many orders today?”

Complex Analysis

  • “Why did margins drop in Q3?”
  • “Compare regional performance year-over-year”
  • “Which products are trending up?”

Filters & Conditions

  • “Sales over $10,000 in California”
  • “Products with negative margins”
  • “Customers who haven’t ordered in 90 days”

Time-Based

  • “Revenue trend for the last 6 months”
  • “Compare this quarter to last quarter”
  • “What changed since yesterday?”

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Real-Time Streaming

Responses appear as they’re generated—no waiting for the complete answer:
  • Text streams character by character
  • Charts build progressively
  • Follow-ups appear after main response

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Interactive Visualizations

Every response includes the optimal visualization:

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Transparency

Every query shows the underlying SQL:
Users can:
  • Verify the logic is correct
  • Learn how queries work
  • Modify if needed (advanced users)

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Follow-Up Suggestions

After each response, the AI suggests relevant follow-up questions:
  • “Show breakdown by region”
  • “Compare to same period last year”
  • “What’s driving this trend?”

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Commands

Power users can use commands for quick actions:

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Bookmarks

Save useful insights for quick access:
  1. Find a valuable visualization
  2. Click the bookmark icon or type /bookmark
  3. Add a name and optional notes
  4. Access anytime from the Bookmarks panel
Bookmarks preserve:
  • The exact query
  • The visualization configuration
  • Point-in-time or live data (configurable)

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Conversation History

All conversations are saved with full context:
  • Thread grouping — Related questions grouped together
  • Searchable — Find past queries by keyword
  • Audit trail — Who asked what, when
  • Resumable — Continue previous analysis sessions

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Access Control

The Chat Agent respects role-based permissions: Data access is filtered based on user permissions—users only see data they’re authorized to access.

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Best Practices

Instead of “Show me sales”, ask “Show me sales by product category for Q4 2025”
Superatom understands your tribal knowledge. Use your organization’s terminology.
Start broad, then drill down with follow-up questions for deeper analysis.
Bookmark frequently-needed visualizations for quick access.

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Next Steps

Dashboards

Combine multiple visualizations into custom dashboards

Reports

Schedule automated report delivery